1. About Oboko

Oboko is an online marketplace that connects travelers with accommodation providers, property owners, hotels, apartments, tour operators, travel agencies, and other tourism service providers. Oboko facilitates bookings and payments but is not the owner, operator, or manager of listed accommodations unless expressly stated.

2. Eligibility

To use Oboko you must:

• Be at least 18 years old.
• Have legal capacity to enter contracts.
• Provide accurate and complete information.
• Use the Platform only for lawful purposes.

3. User Accounts

Users agree to:

• Maintain accurate profile information.
• Keep login credentials confidential.
• Notify Oboko immediately of unauthorized account access.
• Accept responsibility for activities performed under their account.

Oboko may suspend or terminate accounts involved in fraud, abuse, or violations of these Terms.

4. Accommodation Listings

Property owners and tourism service providers must ensure that:

• Listings are truthful and accurate.
• Prices are correct.
• Photos accurately represent the property.
• Required licenses and permits are maintained.
• Properties comply with Nigerian laws and applicable regulations.

Oboko reserves the right to remove inaccurate or misleading listings.

5. Booking Services

When a booking is confirmed:

• Guests agree to pay all applicable fees.
• Hosts agree to honour confirmed reservations.
• Additional charges must be clearly disclosed before booking.

Oboko is not responsible for cancellations caused by force majeure events beyond reasonable control.

6. Payments

Payments processed through Oboko may include:

• Booking fees
• Platform service fees
• Taxes where applicable

Users authorize Oboko or its payment partners to process payments securely. Failed or reversed payments may result in suspension of bookings or accounts.

7. Cancellation and Refunds

Cancellation policies vary depending on the property or service booked. Refund eligibility will be determined according to:

• Host cancellation policies
• Applicable consumer protection laws
• Oboko’s Refund Policy

Refund processing times depend on payment providers.

8. Reviews and Ratings

Users may submit honest reviews based on genuine experiences. Reviews must not contain:

• False statements
• Hate speech
• Defamatory content
• Illegal content
• Spam

Oboko reserves the right to moderate or remove inappropriate reviews.

9. User Responsibilities

Users agree not to:

• Commit fraud
• Use fake identities
• Upload malicious software
• Interfere with Platform security
• Circumvent payment systems
• Scrape or copy Platform content without permission

Violation may result in account suspension or legal action.

10. Intellectual Property

All intellectual property associated with Oboko, including: • The Oboko name • Logos • Software • Website design • Mobile applications • Databases • Graphics • Text • Source code remain the exclusive property of Afripro Innovative Solutions Limited unless otherwise stated. No user may reproduce or commercialize Platform content without written permission.

11. Privacy

Oboko processes personal information in accordance with its Privacy Policy and applicable data protection laws, including the Nigeria Data Protection Act. By using the Platform, users consent to such processing.

12. Limitation of Liability

Oboko acts primarily as a technology platform connecting users. Except where required by law, Oboko shall not be liable for:

• Actions of hosts
• Property conditions
• Travel disruptions
• Third-party services
• Loss of profits
• Indirect or consequential damages

Our maximum liability shall not exceed the amount paid through the Platform for the affected booking.

13. Indemnification

Users agree to indemnify and hold harmless Afripro Innovative Solutions Limited, its directors, employees, affiliates, and partners against claims arising from:

• Breach of these Terms
• Misuse of the Platform
• Violation of applicable laws
• Infringement of third-party rights

14. Suspension and Termination

Oboko may suspend or terminate accounts without prior notice where users:

• Violate these Terms
• Commit fraud
• Engage in illegal activities
• Threaten Platform security

Users may close their accounts at any time.

15. Changes to the Platform

Oboko may update, modify, or discontinue features or services at any time to improve the Platform or comply with legal requirements.

16. Governing Law

These Terms shall be governed by the laws of the Federal Republic of Nigeria. Any disputes shall first be resolved through good-faith negotiation. Where unresolved, disputes shall be submitted to the competent courts in Nigeria.

17. Force Majeure

Oboko shall not be liable for delays or failures resulting from events beyond reasonable control, including:

• Natural disasters
• War
• Government actions
• Internet outages
• Power failures
• Epidemics
• Cybersecurity incidents

18. Contact Information

Afripro Innovative Solutions Limited Brand: Oboko Email: support@obokoapp.com Website: https://obokoapp.com Acceptance By accessing or using Oboko, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.