1. Information we collect

We collect the following types of information:

a. Personal information

• Name
• Email address
• Phone number
• Profile information
• Payment-related details (processed securely by third-party providers)

b. Property & booking information

• Properties viewed, saved, or booked
• Booking history
• Reviews and ratings

c. Usage data

• Device information
• IP address
• Location data (with permission)
• Pages visited and interactions

2. How we use your information

We use your information to:

• Provide and improve our services
• Facilitate bookings and payments
• Enable communication between users and agents
• Personalize property recommendations
• Send important updates and notifications
• Respond to support requests
• Ensure platform security and prevent fraud

3. Payments & third-party services

Payments on Oboko are processed securely through trusted third-party payment providers such as Paystack. We do not store your full card or bank details on our servers. Third-party services may have their own privacy policies, and we encourage users to review them.

4. Data sharing

We may share your information with:

• Property owners or agents (only when necessary for bookings or communication)
• Payment service providers
• Legal or regulatory authorities when required by law

We do not sell your personal data to third parties.

5. Data security

We take reasonable technical and organizational measures to protect your data, including:

• Secure servers
• Encrypted communication
• Restricted access to sensitive information

However, no system is 100% secure, and users are encouraged to protect their account credentials.

6. Your rights

You have the right to:

• Access your personal data
• Update or correct your information
• Request deletion of your account
• Opt out of marketing communications

You can manage most of these settings directly within your account.

7. Cookies & tracking

Oboko uses cookies and similar technologies to:

• Improve platform performance
• Remember user preferences
• Analyze usage patterns

You can manage cookie preferences through your browser settings.

8. Data retention

We retain your information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes

9. Children’s privacy

Oboko is not intended for users under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be communicated through the platform, and continued use of Oboko means acceptance of the updated policy.

9. Contact us

If you have questions about this Privacy Policy or how we handle your data: