Your safety matters to us. Oboko is designed to help travellers and hosts connect with more confidence while using the platform responsibly and securely.

This guide explains a few simple ways to stay safe while using Oboko.

Protect Your Account

Keep your login details private and use a strong password for your account.

A strong password should be difficult for others to guess and should not be shared with anyone. If you think someone may have accessed your account, change your password immediately.

Check Property Details Carefully

Before making a booking, take time to review the property listing properly.

Look at the photos, description, location details, available facilities and any important rules. If anything is unclear, ask questions before confirming your booking.

Use Trusted Information

Always rely on the information provided through Oboko and any confirmed communication from the property or host.

Be careful with suspicious messages, unusual payment requests or unclear instructions that do not match your booking details.

Keep Your Personal Information Safe

Do not share sensitive personal or payment information unnecessarily.

Only provide the details needed to complete your booking or manage your account. Always be careful when using public devices or shared internet connections.

Communicate Clearly

Good communication helps avoid misunderstandings.

Before your trip, confirm important details such as check-in time, property address, contact information and any arrival instructions.

Stay Alert During Your Trip

When arriving at a property, make sure it matches the listing you booked.

Keep your valuables secure, remain aware of your surroundings and report any serious issue immediately if something feels wrong.

Report Problems

If you notice suspicious activity, misleading information or a safety concern, contact Oboko Support.

Reporting problems helps us improve the platform and create a safer experience for everyone.

Use Oboko Responsibly

Trust and safety work best when both travellers and hosts act honestly, respectfully and responsibly.

By staying informed and taking simple precautions, you can enjoy a safer and more confident experience on Oboko.

Stay alert. Stay informed. Stay safe with Oboko.